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Plan.Build.Maintain.Serve

Facilities & Services (F&S) provides all physical plant, operational, and essential services for sustaining an environment that fosters the research, teaching, and public engagement activities of the university. The organization employs approximately 1,200 dedicated men and women serving in both Civil Service and Academic Professional positions. The F&S goal is to support the university's education, research, and outreach missions by improving the physical condition of the facilities and grounds, reducing energy consumption through education and use of alternative fuel sources, and increasing customer satisfaction by providing quality services in a responsive, reliable, and customer-focused manner.

Mission

Facilities & Services provides and maintains a physical environment that is conducive to supporting learning, discovery, engagement, and economic development at the University of Illinois.

Vision

We will be a responsive, reliable, and highly valued service provider.

Values

Trust: We will believe in the best of everyone and treat others as we would like to be treated. 
Respect:
 We will value our employees and foster a work environment that promotes respect, dignity, and the worth of each individual. 
Accountability: We will be accountable for our actions and good stewards of our resources.
Integrity: We will be honest, do what is right, and keep our promises.
Teamwork: We will work together to achieve common goals.
Safety: We will work to ensure the health and welfare of our employees, customers, and the community.

Guiding Principles

Customer Focus: We will develop relationships with our customers built on trust, confidence, and reliability.
Diversity
: We will have a diverse workforce in an inclusive workplace that unleashes the talents of all employees to create value, deliver superior support, and develop innovative solutions for the customers we serve. We will treat our co-workers and customers in a manner that encourages and strengthens an environment of inclusivity.
Environmental Stewardship
:We will demonstrate a commitment to health and sustainability in our stewardship of the campus environment.
Innovation
: We will continuously strive to create new and innovative solutions that bring greater value to the customers we serve.
Operational Excellence:We will empower our employees to deliver the greatest value to our customers in the most efficient and cost-effective manner.


Commitment to Diversity and Inclusion

At F&S, one of our guiding principles is that we are fully committed to “a diverse workforce in an inclusive workplace that unleashes the talents of all employees to create value, deliver superior support, and develop innovative solutions for the customers we serve. “

As an organization, we fully support the university’s commitment to the most fundamental principles of academic freedom, equality of opportunity, and human dignity which requires that “decisions involving students and employees be based on merit and free from discrimination in all its forms.”

By creating a workplace that allows everyone to feel welcome and provides equal access to opportunity for success, we will strengthen our role supporting the mission of the university. Ultimately, creating an ongoing discussion about diversity and inclusiveness will make our organization better and move us closer to meeting the evolving needs of customers.